Modern InTouch is often installed as part of the "System Platform." The installer typically handles prerequisites automatically, but you should ensure the following are present (the installer will prompt if missing):
Create an install.cmd:
setup.exe /s /v" /qn ADDLOCAL=ALL LICENSE_SERVER=myserver:27000 GALAXY_NAME=MyGalaxy"
Common properties:
📘 Refer to
SilentInstall.docin the installation media for full parameters.
| Error | Likely Cause | Solution |
| :--- | :--- | :--- |
| "Unable to start WindowViewer" | License not found or corrupted | Reinstall license; check Sentinel driver |
| "ArchestrA Services failed to start" | .NET or DCOM permissions | Run dcomcnfg and grant Local Launch permissions to AAAdministrator |
| "Setup requires .NET 3.5" | Windows Feature missing | Control Panel > Turn Windows features on/off > enable .NET 3.5 |
| "Database connection failed" | SQL Server not running | Start SQL Server service; enable TCP/IP in SQL Config Manager | wonderware intouch installation guide
Expand the tree and select the following core components:
Deselect "ArchestrA IDE" unless you plan to use Galaxy/GR. For standalone HMI projects, it is unnecessary bloat. Modern InTouch is often installed as part of
1. License Activation
2. Network Configuration (If using DAServer or DDE/Suitelink) Create an install
3. Verify the Installation
AVEVA recommends setting UAC to the lowest level (Never notify). High UAC levels prevent the licensing server from writing necessary registry keys.