If the driver installs but the board light remains red or off, the board itself may have corrupt firmware. This is rare, but fixable.
Recovery Procedure (TS Series only):
The Fix: Most PolyVision drivers from 2008-2012 were 32-bit only. polyvision interactive whiteboard driver download fix
Simply clicking "Next, Next, Finish" usually fails on modern Windows. Follow this specific order to ensure success: If the driver installs but the board light