Based on vendor documentation and common deployment patterns for Ontime Software (specifically the local web interface / backend administrative panel), the standard default credentials are:
| Role / Interface | Default Username | Default Password |
|----------------|------------------|------------------|
| Administrator (Local Web UI) | admin | admin |
| User / Viewer | user | (blank or user) |
| API / Integration | ontime | ontime123 |
Note: Some older versions or customized deployments may use
root/toororontime/password. Always verify against the specific version’s installation manual.
If you know the database password but not the app password: ontime software default username and password
If you don't know any credentials:
If you are using an "Ontime" branded time clock or biometric attendance device (often found in HR departments), the default credentials are typically hard-coded by the hardware manufacturer.
Note: These devices often have a "Manager" fingerprint or ID card that must be scanned before you can even enter a username/password. If you have lost the manager credentials, you may need to contact the hardware vendor for a factory reset procedure. Based on vendor documentation and common deployment patterns
Within one hour of first login, perform the following:
Even after resetting or finding the correct default, you may encounter errors. Here is a quick reference:
| Error Message | Likely Cause | Solution |
| :--- | :--- | :--- |
| "Invalid username or password" | Wrong default pair or caps lock on | Re-enter carefully; try admin/password |
| "Account disabled. Contact administrator." | Default was deliberately disabled | Use recovery tool to re-enable |
| "Password expired" | First-time login with security policy | Enter default, then immediately set new |
| "License limit reached" | Too many active users | Remove unused users or upgrade license |
| "Database connection failed" | Backend DB credentials wrong | Check db.config file for defaults | Note: Some older versions or customized deployments may
If your Ontime deployment uses a separate database server (common for enterprise setups), the default database credentials might be:
Warning: Database defaults vary significantly by version. Always check the
readme.txtorinstallation_guide.pdfin your software distribution folder first.