While hardware codes like A798-C80D-HP00 can be intimidating, they are simply identifiers to help your system locate the right software instruction manual. By avoiding sketchy third-party sites and using the Device Manager or HP’s official support portal, you can get your hardware back up and running in no time.
If you are still facing issues, it is worth checking if your specific device model number is printed elsewhere on the physical unit—searching for the specific model name (e.g., "HP LaserJet A798") often yields better results than searching for the part code.
Have you successfully installed this driver? Did you encounter any specific errors? Let us know in the comments below to help other users!
HP A798-C80D-HP00 is actually a hardware model number for the HP PUSB Value Serial/USB Receipt Printer II
, a thermal printer commonly used in retail Point of Sale (POS) systems. To get this device running, you typically need the HP POS Retail Peripheral drivers rather than a single standalone file. Driver & Setup Details
Because this is a specialized retail peripheral, drivers are often bundled with larger POS software suites or standard Windows drivers for receipt printing. Official Downloads
: You can find the necessary software by searching for the "HP PUSB Value Serial/USB Receipt Printer II" on the official HP Software and Driver Downloads Operating System : This model is primarily compatible with environments. Connection Types : The device supports both Serial (9-pin)
interfaces. If you are using the USB connection, Windows may attempt to install a generic "USB Printing Support" driver automatically. Key Specifications Model Name HP PUSB Value Serial/USB Receipt Printer II 753913-001 / A798-C80D-HP00 Print Method Direct Thermal (no ink required) Print Width 3.13 inches (approx. 80mm) Special Feature JamFree Auto-Cutter How to Install Connect the Hardware
: Plug the printer into your POS terminal or PC using the Serial or USB cable. Manual Installation : If Windows doesn't recognize it, go to Settings > Devices > Printers & scanners Add a printer , and select "The printer that I want isn't listed" to manually point to a downloaded driver file. Third-Party POS Software
The HP A798-C80D-HP00 is a thermal receipt printer commonly used in retail and Point of Sale (POS) environments. To ensure proper functionality, it requires the correct drivers to bridge the hardware with your Windows operating system. Driver Identification and Downloads A798-C80D-HP00
is part of the HP PUSB Value Serial/USB Receipt Printer II series. While it is a Hewlett-Packard product, these printers are often manufactured by or compatible with CognitiveTPG software.
Official HP Drivers: You can locate the official software on the HP Software and Driver Downloads portal by entering your specific serial number or model name.
CognitiveTPG Alternative: Because the A798 is a specialized POS printer, you may find the most up-to-date MiniDriver or OPOS Driver through the CognitiveTPG Support Site, which provides 32-bit and 64-bit individual installers. Installation Guide
Preparation: Ensure the printer is powered on and connected to your computer via USB or Serial cable.
Driver Selection: Download the Full Feature solution for guided setup or the Basic Driver for simple printing functionality.
Port Configuration: During installation, you must select the correct port. For USB connections, it is common to try different USB port numbers in the installer until a test page prints successfully.
Verification: After installation, use the Device Manager to right-click the device and select "Update driver" to check for the latest Windows-verified versions. Troubleshooting and Maintenance
If the printer fails to respond after driver installation, consider these steps: Official HP® Drivers and Software Download
HP A798-C80D-HP00 refers to the HP PUSB Value Serial/USB Receipt Printer II
, a thermal point-of-sale (POS) device. This model is widely used in retail and hospitality for high-speed thermal printing of receipts and transaction logs. 1. Driver Identification & Installation hp a798-c80d-hp00 driver
The device requires specific software to communicate with Windows systems and POS applications. Primary Driver Source : The driver for this series is typically available on the Official HP Support page by searching for " HP Value Serial/USB Receipt Printer II " or its part number 753913-001 Alternative Support
: As a POS-specialized product, technical downloads (such as MiniDrivers, OPOS, and JPOS drivers) are often hosted on the CognitiveTPG Support Portal A798 / A798II Installation Steps
Ensure both power and USB/Serial cables are securely connected to the computer. Download the HP Windows Receipt Printer Driver Extract the contents and run the file as an administrator.
Select the correct processor architecture (32-bit or 64-bit) during the installation prompt. 2. Device Specifications A798-C80D-HP00
model features several specialized components for high-volume retail environments: Print Method : Direct thermal printing at speeds up to 180 mm/sec Resolution : 203 DPI. : Equipped with a JamFree Auto-Cutter using a self-sharpening ceramic rotary blade. Connectivity : Dual interface supporting both Serial (9-pin) USB (PUSB) connections. Paper Compatibility : Uses standard thermal paper rolls with a width of 3.13 inches (80mm) 3. Diagnostic and Status Reports
If the printer is not performing as expected, you can generate an internal report to verify settings without a computer: Self-Test / Diagnostic Printout Open the receipt cover. Press and hold the Paper Feed While holding the button, close the cover.
The printer will print a diagnostic report showing current firmware, settings, and hardware status. Driver Verification
: In Windows, you can confirm a successful installation by navigating to Devices and Printers , right-clicking the device, and viewing Printer Properties > About to see the active driver version. A798 Downloads - CognitiveTPG Support
The HP A798-C80D-HP00 is a professional-grade thermal receipt printer commonly used in retail and Point of Sale (POS) environments. To ensure it functions correctly with your computer, you must install the appropriate drivers that bridge the gap between the printer hardware and your operating system. Identifying the HP A798-C80D-HP00
This device is often referred to as the HP Dual Serial USB Thermal Receipt Printer or the HP PUSB Value Serial/USB Receipt Printer II. Key specifications include: Print Method: Direct thermal. Interfaces: USB and Serial (9-pin) connectivity. Resolution: 203 DPI for clear text and logo printing. Speed: Capable of printing at approximately 180 mm/sec. Where to Download the Driver
For the most secure and up-to-date software, always prioritize official manufacturer sources: HP Dual Serial USB Thermal Receipt Printer
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The HP A798-C80D-HP00 refers to the HP PUSB Value Serial/USB Receipt Printer II
, a thermal point-of-sale (POS) printer primarily used in retail and service industries. Because this is specialized hardware, drivers are typically found through the HP Customer Support Portal or as part of larger POS software bundles. Hardware Overview Device Type: Thermal Receipt POS Printer. Key Interfaces: USB and 9-pin Serial connectivity.
Core Features: Includes a JamFree auto-cutter and supports standard 3.13-inch thermal print widths.
Industry Use: Commonly deployed in retail and kitchen/restaurant environments. Installation & Troubleshooting Resources HP Serial USB Receipt Printer 753913-00 Thermal ... - eBay Have you successfully installed this driver
HP Serial USB Receipt Printer 753913-00 Thermal A798-C80D-HP00 752604-001. $155.54or Best Offer. Was $196.88 (21% off) HP Serial USB Thermal Receipt Printer A798-C80D-HP00
This comprehensive guide provides everything you need to know about the HP A798-C80D-HP00 driver, a critical component for one of HP’s most reliable retail peripherals. What is the HP A798-C80D-HP00?
The HP A798-C80D-HP00 is the technical model identifier for the HP PUSB Value Serial/USB Receipt Printer II. Designed for high-traffic retail and hospitality environments, this thermal receipt printer is known for its 180 mm/sec print speed, self-sharpening ceramic rotary knife, and dual connectivity options (Serial and USB).
Without the correct driver, your Point of Sale (POS) system won't be able to communicate with the hardware, leading to "Printer Not Found" errors or garbled text on receipts. Official Driver Download Options
When searching for the HP A798-C80D-HP00 driver, you have two primary official paths depending on your setup:
HP Official Support: The official software package is hosted on the HP Dual Serial USB Thermal Receipt Printer Support Page.
CognitiveTPG Drivers: Since HP partnered with CognitiveTPG for the A798 series hardware, you can often find the most updated individual installers (including Linux and Mac versions) on the CognitiveTPG A798 Downloads Page. Step-by-Step Installation Guide
To ensure a smooth setup on a Windows-based POS system, follow these steps:
Preparation: Plug in both the power and USB/Serial cables before starting the software installation.
Download the Package: Obtain the HP Windows Receipt Printer Driver.zip or the A798 MiniDriver from the links above.
Extract and Run: Right-click the .zip file, select Extract All, and run the setup.exe file as an administrator. Configuration: When prompted by the installer: Select your processor type (32-bit or 64-bit).
Choose the model HP A799 Partial (this is often the compatible legacy selection for A798 units in modern POS environments).
Verify: Open Control Panel > Devices and Printers, right-click your printer, and select Printer Properties > About to confirm the driver version is active. Common Troubleshooting Tips
Hardware ID Conflicts: If Windows labels the device as "Unknown," you can verify it is truly an A798 by checking the Hardware ID in Device Manager under Properties > Details.
Slow Printing: Thermal printers like the A798 rely on specific baud rates if using the Serial interface. Ensure your POS software settings match the printer's internal configuration.
Paper Jams: The A798-C80D-HP00 features a "JamFree" auto-cutter, but using paper thicker than the supported 2.0-3.4 mil range can still cause issues.
For business owners using platforms like RICS Software or specialized restaurant solutions like Shift4, keeping this specific driver updated is essential for maintaining integrated online ordering and smooth guest experiences. A798 Downloads - CognitiveTPG Support
The HP A798-C80D-HP00 refers specifically to the HP Serial USB Thermal Receipt Printer Go to product viewer dialog for this item. (also known as the HP PUSB Value Serial/USB Receipt Printer II
). This device is a specialized Point of Sale (POS) printer designed for retail and business environments, featuring a JamFree auto-cutter and thermal printing technology. Core Driver Information Because the topic does not correspond to a
To ensure the printer functions correctly with your POS system or computer, you must install the specific receipt printer drivers. HP provides these through their official support channels, though they are often listed under the broader "HP Dual Serial USB Thermal Receipt Printer" category. Primary Driver Types:
Full Feature Driver: Recommended for most users; includes basic drivers, printing tools, and the HP Printer Assistant.
OPOS Drivers: Essential for retail environments where the printer must interface with specific POS software (e.g., OLE for Retail POS).
Linux/Mac Drivers: Available for non-Windows platforms, typically through the Linux CUPS or dedicated Mac OS X installers. Official Download Resources
HP Customer Support: Access the Software and Driver Downloads page to identify your specific operating system (Windows 10, 8, 7, etc.) and download the compatible version.
CognitiveTPG Support: Since this model is often a rebrand of CognitiveTPG hardware, the A798 Downloads page offers alternative MiniDrivers and configuration utilities specifically for the A798 series.
HP App/123.hp.com: For modern setups, visiting 123.hp.com/setup and entering the model number can help locate the latest full-feature package. Installation Steps
Manual Update: If the printer is connected but not working, open Device Manager, right-click the device under "Printers" or "Other devices," and select Update driver to let Windows search for the best software.
Software Setup (SwSetup): If you downloaded a package from HP, it may extract to C:\SwSetup. Navigate to that folder, find the spXXXXX folder corresponding to the printer, and run the Setup.exe file.
Legacy OS Support: This printer supports older systems including Windows XP, Vista, and Windows 7, which may requires specific "POS for .NET" components for OPOS functionality. Product Specifications Summary HP Dual Serial USB Thermal Receipt Printer
This is the gold standard for driver installation.
If you have landed on this page, you are likely staring at an error message, a newly connected printer, or a forgotten driver CD that reads "HP A798-C80D-HP00." You are not alone. This alphanumeric string is one of HP’s internal hardware identifiers, and finding the correct driver for it can be frustrating due to HP’s sprawling support database.
In this 2,500+ word guide, we will cover everything you need to know about the HP A798-C80D-HP00 driver—what it is, where to download it safely, how to install it on Windows 10/11, macOS, and Linux, plus step-by-step troubleshooting for common driver failures.
If you cannot find a download link via the browser, let Windows try to find it automatically. This is particularly effective for printer terminals.
Yes, but you must download the legacy driver from HP’s archive. HP removed many Windows 7 drivers from its main site; use the "HP Support Assistant" older version.
If the standard installer keeps failing, you can force the driver using the .inf file from HP’s extracted package.
Windows 10 and 11 include HP drivers in their Optional Updates catalog:
This method works, but the driver is often a stripped-down "Windows Inbox" version missing the HP toolbox interface.
Searching for "a798-c80d-hp00 driver" on Google will likely lead you to sketchy "driver update" websites. Do not download from these sites. They often bundle malware.
Instead, use the official HP method:
Alternative Method (Automatic):