Manuals - Globalscape

Unlike traditional software that ships with a physical manual, Globalscape documentation is maintained digitally to ensure it is always up to date.

As of 2025, Globalscape has been increasingly moving toward unified help systems. Rather than separate PDFs, newer versions of EFT utilize a WebHelp platform that combines the Admin Guide, API Guide, and Release Notes into a single searchable web interface.

Furthermore, with the rise of AI, Globalscape is experimenting with "Smart Manuals" inside the admin console. You can currently type natural language queries like "How do I set up a chroot jail for SFTP users?" and the embedded help will fetch the exact paragraph from the manual using semantic search. globalscape manuals

Before searching online, press F1 inside the EFT Administrator interface. This opens the context-sensitive help for the exact screen you are viewing. This is the fastest way to get immediate answers about specific form fields.

This is the primary repository. To access the latest PDFs and WebHelp: Unlike traditional software that ships with a physical

Note: If you do not have an active maintenance plan, you cannot access the latest v10 manuals. You will be restricted to the public Knowledge Base.

Unlike some vendors that hide documentation behind a paywall, Globalscape provides extensive resources, though some require a support contract. PDF Downloads: On the online help site, there

Globalscape provides comprehensive product manuals primarily in PDF format, accessible via: