Before fixing, confirm the issue:
| Action | Reason | |--------|--------| | Always exit SmartPSS via File → Exit (not just [X] button) | Ensures background processes terminate cleanly | | Avoid opening same channel on multiple clients | Prevents exclusive lock conflicts | | Use multi-playback user account if available | Allows concurrent streams per device | | Schedule automatic NVR reboot weekly | Clears stale session locks |
Before fixing, confirm the issue:
| Action | Reason | |--------|--------| | Always exit SmartPSS via File → Exit (not just [X] button) | Ensures background processes terminate cleanly | | Avoid opening same channel on multiple clients | Prevents exclusive lock conflicts | | Use multi-playback user account if available | Allows concurrent streams per device | | Schedule automatic NVR reboot weekly | Clears stale session locks | Before fixing, confirm the issue: | Action |