Sm500 Scale User Manual Exclusive — Digi

1. [ZERO] → empty platter
2. Place item
3. Enter price/kg → [PRICE]
4. OR press PLU key
5. Read total
6. [PRINT] for label
7. [TARE] to subtract container
8. [CLEAR] to reset entry
Troubleshooting:



Final exclusive note: The DIGI SM-500 stores the last 500 transactions in memory (if enabled). To retrieve sales data, connect via RS-232 to a PC using DIGI's proprietary software (sold separately). Do not attempt to open the calibration switch unless you are a certified technician – doing so voids legal-for-trade certification.

For factory support: DIGI Service Hotline (varies by country) – have your serial number (on bottom label) ready.
DIGI SM-500 series is a high-performance retail system scale designed for fast-paced environments like supermarkets and specialty food stores. It is highly modular, featuring several configurations based on operational needs, such as the SM-500MK4 B (bench model), (pole model), (hanging model), and (self-service model). www.teraoka.co.za Key Specifications & Features High-Speed Printing : Capable of printing speeds up to
, significantly reducing customer wait times during peak hours. Wider Label Support : Accommodates wider labels (up to digi sm500 scale user manual exclusive
height) for detailed ingredients, nutritional tables, and traceability data. Memory & Storage : Comes standard with of memory (storing up to 10,000 PLUs), upgradeable to
to handle extensive item databases and complex label graphics. : Equipped with a back-lit LCD (
dots) as standard, with options for a 12.1-inch full-color customer display for advertising. DIGI (TERAOKA) Programming & Setup
The scale’s functionality is managed through several operational modes: Programming Mode : Used to manage Final exclusive note: The DIGI SM-500 stores the
(Price Look-Up) files, department data, and main group assignments. Registration Mode
: The standard user interface for daily operations, supporting both manual and batch weighing. Label Editing : Custom label formats can be designed and uploaded via connections. Networking
: Scale IP addresses are configured using specific hex values (e.g., converting 192.168.168.XXX) and adjusted via system specifications like DIGI (TERAOKA) Maintenance & Troubleshooting Label/Receipt Change
: Features a spacious printer compartment and a simple cassette system for fast roll replacement. Gap Sensor Calibration For factory support: DIGI Service Hotline (varies by
: Necessary when changing paper types (e.g., from standard to linerless) to ensure the printer correctly identifies label breaks. Remote Diagnostics
: Supports remote monitoring and firmware upgrades, which helps in reducing on-site maintenance costs. DIGI (TERAOKA) SM-500MK4 BS | Retail - DIGI (TERAOKA)

You no longer need the flimsy paper manual that came in the box. This exclusive Digi SM500 scale user manual has given you the complete knowledge to operate, calibrate, troubleshoot, and extend the life of your scale beyond anything the manufacturer printed.
By default, the SM500 shuts off after 3 minutes of inactivity to save batteries. But for slow filling tasks (e.g., dripping paint into a cup), this is maddening.


If the official PDF remains elusive, create a custom cheat sheet: