While you may find this file in various places depending on the software, seeing avscanner.inidirectly on the C drive (e.g., C:\avscanner.ini) is unusual for modern software. Most well-behaved applications store their configuration files in:
When an INI file appears in the root of C:\, it often indicates one of the following scenarios: avscanner.ini in c drive
No company info? Use Process Explorer (from Microsoft Sysinternals) or OpenFiles command to see if any process is using it. While you may find this file in various
Edit with a plain text editor (Notepad) and save.
Start the service again.
Verify scanner reads config (check logs or product UI).